Privacy policy

Last updated: October 2026

Quiet Desk is an admin automation business based in Sydney, NSW. This policy explains what information we collect, why, and what we do with it. We aim to handle personal information in line with the Australian Privacy Principles.

What we collect

When you request an audit: your name, business name, phone number or email address, and anything you tell us about your admin tasks.
When you become a client: your contact and billing details, and access to the systems we automate for you (for example your email, spreadsheets or accounting software). Those systems may contain information about your customers, staff and suppliers.
When you email or call us: the contents of that conversation.

This website does not use advertising cookies or tracking pixels.

How we use it

To reply to your enquiry and run your free audit.
To build, run, monitor and fix the automations you have asked for.
To send you invoices and weekly reports.

We only use the access you give us to do the work you have agreed to. We never sell or rent your information, and we never use your data or your customers' data for anything else.

Who we share it with

We do not share your information with other businesses for their own use. We do use a small number of trusted service providers to run Quiet Desk, such as our website host, email provider and cloud servers, and AI services that help process documents inside your automations. Some of these providers may store or process information outside Australia. We choose providers with strong security practices and only give them what is needed to do the job.

We may disclose information if the law requires it.

To keep spam bots away from our forms, our website uses Cloudflare Turnstile, which checks in the background that a visitor is a real person. Cloudflare's handling of that information is covered by its Turnstile Privacy Addendum.

How we protect it

Automations use the minimum access they need, and you can revoke that access at any time.
Access to our systems is protected by strong authentication.
Actions taken by your automations are logged.
When you stop being a client, we remove our access to your systems and delete copies of your data we no longer need, unless the law requires us to keep them.

Accessing or correcting your information

You can ask to see the personal information we hold about you, or ask us to correct or delete it. Email us at hello@quietdesk.com.au and we will respond within 30 days.

Complaints

If you have a concern about how we have handled your information, please email us first and we will do our best to fix it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.